Frequently Asked Questions

Technical Support & Research Guidelines

General

What is Daily Stack Co?

Daily Stack Co is a premium research chemical provider specializing in advanced molecular optimization for laboratory and scientific analysis. We provide high-purity compounds for researchers worldwide.

Human Consumption Disclaimer

All products listed on this site are strictly for laboratory research purposes only and are NOT intended for human or animal consumption, diagnostic, or therapeutic use. By purchasing, you agree to handle these compounds under appropriate laboratory safety protocols.

How are the collections organized?

Our products are categorized by molecular focus and research intent to help scientists navigate our inventory efficiently. Each collection maintains strict quality control standards specific to its chemical family.

Ordering

How do I place an order?

Browse our product catalogue, add products to your cart, and proceed through checkout. Once your order has been submitted, you will receive an order confirmation and payment instructions.

Will I receive an order number?

Yes. Every order is assigned a unique order number which should be used as your payment reference.

Can I change my order after it has been placed?

Please contact us as soon as possible. Changes may be possible if your order has not yet been processed.

Payments

What payment methods do you accept?

At launch, Daily Stack Co accepts PayID payments only.

When will my order be processed?

Orders are processed once payment has been received and manually confirmed by our team.

How will I know my payment has been confirmed?

You will receive a Payment Confirmed email and your order status will be updated to Processing.

Shipping

Do you ship Australia-wide?

Yes. We ship throughout Australia.

How much does shipping cost?

Australia-wide shipping is a flat rate of $15.

International shipping is a flat rate of $40.

Will I receive tracking information?

Yes. Once your order has been dispatched, you will receive an email containing your tracking number and tracking link.

How long does shipping take?

Shipping times vary depending on your location and shipping carrier. Tracking information will be provided once your order has been dispatched.

COA Requests

What is a COA?

A COA (Certificate of Analysis) is a document that provides information relating to product testing and quality verification.

How do I request a COA?

You can submit a request through our COA Request page after reviewing and acknowledging our Transparency & Testing Policy.

Will supplier information be included in the COA?

No. Daily Stack Co does not disclose supplier information. Certain information may be redacted from reports provided.